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Internal Health & Safety Strategy

Our commitment and approach to health, safety and compliance

Our internal quality management system allows us to identify, measure, control and improve our health and safety compliance and increase our business performance. The various documentation, training and discussions of health and safety processes ensures our staff, management and stakeholders are kept safe both in the office and on customer sites.

Regular health and safety reviews

Health & Safety (H&S) meetings bring together workers and management to develop/review policies/procedures for the workplace. Our H & S meetings are held every 6 weeks with our Auckland, Waikato, Bay of Plenty and Wellington teams. Each meeting includes all employees other than those on leave or at an urgent task. No jobs are scheduled for the day the meeting is held.


The H&S meeting covers everything from monthly statistics, incidents, new legislation, issues raised by the staff or clients, policies & procedures, work safe articles that relate to our industry and any other topics necessary. The meeting is fully documented and the minutes are not approved until done so by staff at the next meeting as per our accreditation.


The results of the H&S meetings are then discussed in monthly management & board meetings to ensure staff are following correct procedures, updating completing items in the action registers, update policies/procedures if needed, raise further concerns and keep the whole organization chart of the company on the same wavelength.

Safety Training for Staff

We provide ongoing training for our technicians to support them in doing their jobs safely and responsibly. Relevant employees are kept up-to-date on the following courses:


  • Site Safe – Building Construction Passport
  • Supervisor Site Safe
  • Confined Spaces & Gas Detection
  • Elevated Work Platforms
  • Working at Heights
  • Hazardous Substances
  • Hazard and Risk Assessment
  • First Aid

Employee safety is a top priority! Due to the type of work carried out by our technicians, all our field staff are first aid trained and readily available to assist if needed.  We have an Automated External Defibrillator (AED) on site at our Auckland office in Rosedale which is registered online at www.aedlocations.co.nz.  We stock all our staff’s vehicles with first aid kits and fire extinguishers which are routinely checked, updated and tagged to follow H&S standards.


Our workshop’s are audited multiple times each month to test our systems and to ensure we are providing a safe working environment for all our employees as well as visitors.  For our clients sites, our technicians complete JSA’s before every job to ensure we are actively reducing the risk of minor or serious H&S risks.  Random site safety audits are conducted at our clients sites by all of our Management Team by submission of an electronic form to also reduce risk and keep our staff in line with our accreditation. 

Safety Planning with Toolbox Talks

Tubman Heating hold toolbox talks for all jobs which have two or more workers to discuss the work to be completed, new or old hazards to be included in the Job Safety Analysis (JSA), upcoming events, assuring tools and equipment are tested and tagged, involving client staff if needed and so on.


Each toolbox talk is documented through submission of an electronic form through our job management software.  This documentation is then audited by our Health & Safety and Compliance Officer to assure the meetings are being held as top priority to satisfy our company’s culture and our accreditation.


“Toolbox talks help keep our team on the same page when working a job, especially if you have joined the job after it has started.” Earl G, Senior Service Technician

Company Policies

Our company policies help guide operations while allowing clarity on the expectations of our business and employees to our customers and the community. You can view our policies below.


Bioenergy Member

Becoming a member of the Bioenergy Association of New Zealand (BANZ) is a significant step for our company. It showcases our dedication to advancing sustainable solutions in New Zealand. Through BANZ, we access a dynamic network of experts, stay updated on cutting-edge innovations, and actively contribute to shaping the eco-friendly energy landscape. Our membership reflects our commitment to environmental responsibility, renewable energy, and forward-looking business practices, solidifying our role as a leader in sustainable heating solutions.


Being a member of CCCANZ (Cooling, Heating, and Air Conditioning Contractors Association of New Zealand) amplifies our commitment to industry excellence. It provides us with access to invaluable resources, industry insights, and a network of professionals who share our dedication to top-tier services. This affiliation reinforces our pledge to deliver quality, stay updated on industry trends, and collaborate towards enhancing standards within the cooling, heating, and air conditioning sector.

For all Health, Safety & Compliance queries please contact Kevin Prosser on